30 questions.Honest answers.No marketing fluff.

Depends on garment type, fabric, and quantity. Rough bands: $5-9 for basic polyester tees at 500+ pieces, $8-15 for hoodies, $14-22 for athletic jerseys, $20-35 for cycling jerseys. Price drops 20-35% between 100 and 1,000 pieces.

Per style: 50 pieces sublimation, 100 pieces mixed. Per order: 100 pieces across any styles. For samples, 1-3 pieces at $35-65 freight via DHL.

100 pieces = base price. 250 pieces = -10%. 500 pieces = -20%. 1,000 pieces = -30%. 5,000+ pieces = custom quote. Larger runs hit economies of scale on fabric, print, and labor.

Yes. Once an order is shipped, we hold the screen file and color profile at no charge. Reorder setup fee is $0 (we don't burn screens for sublimation, so there's nothing to re-set). You only pay the unit cost.

30/70 split typical. 30% T/T or Wise deposit to start production, 70% balance against pre-shipment photos before we ship. For established clients (3+ orders), we offer 50/50 or net-30 terms.

No. We itemize the quote: unit price (fabric + print + sewing + QC + packing), sample cost (if any), shipping (per Incoterm), and any extras (custom labels, hangtags, retail poly-bag). What you see is what you pay.

Yes, this is our differentiator. Standard sublimation requires polyester, but we use a proprietary pre-treatment process that allows full-color sublimation on 100% cotton. Color is slightly less vibrant than polyester (think 90%), but the all-cotton hand-feel is preserved. See /fabric/cotton for the full process.

Polyester (most common, 120-220 GSM), poly-spandex (4-way stretch, 180-260 GSM), brushed poly (sweatshirt weight), cotton-poly blends (65/35 and 50/50), recycled poly (rPET), and 100% cotton (with pre-treatment). Mesh and waffle-knit available on request.

Yes. We accept customer-supplied fabric (CIF Yiwu) for confirmed orders. We test-print your design on a 1m swatch first to confirm color and stretch before bulk. Customer fabric doesn't change the unit price significantly.

Sublimation is CMYK process — full color at no extra cost. We can hit Pantone Solid Coated within ΔE < 2 with our calibrated workflow. For critical brand colors, we send a lab dip or a print swatch for approval before bulk.

Both. We do printing on customer-supplied blanks (you ship blanks to us, we print and ship back), and we do full-package cut-and-sew (we source fabric, cut, print, sew, finish). Most clients use full-package for cost and quality control.

Full front, full back, sleeves, hood — anywhere on the garment. Resolution: 300 DPI minimum, 720 DPI for fine details. We render at scale with seam allowance so colors don't distort across panel joins.

Sample: 5-7 days. Bulk after sample approval: 10-18 days depending on quantity. Plus shipping: 3-5 days (express), 5-9 days (air), 15-35 days (sea/rail). Total: 20-28 days sample-included, 15-22 days bulk-direct.

Yes. 200 pieces in 5-7 days, 500 pieces in 7-9 days, 1,000 pieces in 9-12 days, 3,000 pieces in 12-18 days. Rush incurs a 15-25% surcharge. We've done 5,000-piece campaign orders in 8 days.

4 stages: incoming fabric, print inspection, sewing inline, pre-shipment AQL 2.5. 50+ checkpoints per garment. 8 dedicated QC staff, separate from production. See /about/quality for the full breakdown.

Yes. BSCI audited (last Q1 2024, grade C), Sedex SMETA 4-pillar available, ISO 9001:2015, OEKO-TEX Standard 100 for fabric. Audit reports shared under NDA.

Within 30 days of receipt, report the issue with photos. We assess within 2 business days and either replace, refund, or credit future order. Replacement ships in the next available batch at our cost. We've had 0.4% claim rate over the last 12 months.

Yes. We're 90 minutes by high-speed train from Shanghai or 20 minutes from Yiwu Airport. Schedule a 2-day visit, we arrange hotel, factory tour, and tech-pack review. Most clients do this once before placing their first bulk order.

Sea freight (cheapest, 15-35 days), air freight (5-9 days, middle), express DHL/FedEx/UPS (3-7 days, fastest), rail to Europe (18-22 days, 40% cheaper than air), and US domestic from our Fontana CA warehouse (2-5 days).

DDP = Delivered Duty Paid. We pay all import duties, tariffs, and brokerage; you receive the boxes and sign once. Available to US, CA, UK, EU, AU, NZ, JP, KR, MX, BR, and 90+ more countries. No import license needed on your end.

FOB (Free On Board): we deliver to Yiwu port, you handle freight + insurance + duties. CIF: we deliver to your destination port, you handle duties + last-mile. EXW: you pick up at our factory gate. DDP is the easiest; FOB/CIF/EXW are for buyers with their own forwarder.

You pre-build 100-500 pieces of your top designs, we air-freight to our Fontana CA facility, then ship US-domestic (2-5 days) as orders come in. $0 setup on reorder, $0.05/piece/month storage after 90 days. See /shipping/us-warehouse for full details.

Yes. FBA prep included: stickering, poly-bagging, carton-pack, palletization to your routing. We ship to FTW1, ONT8, IND9, and any other FBA warehouse you specify. Routing instructions on the PO.

Our broker handles the release. If there's a documentation issue (HS code, certificate of origin), we resolve at our cost. We've had 1 customs hold in the last 24 months across 8,000+ shipments. Most DDP shipments clear in 1-2 days.

Best: AI, PSD, or layered PDF (CMYK, 300 DPI minimum, embedded fonts). Acceptable: high-res PNG (transparent background, 300+ DPI). Send the original art and a reference mockup. We can work from sketches but production files should be vector or 300+ DPI raster.

We do both. Free mockup positioning (we render your design on a garment template at scale). Free tech-pack review. For deeper design help (color palette, layout optimization, print-ready file cleanup), we charge $30-80/hour, optional.

Yes, mutual NDA before any sensitive artwork is shared. Standard 2-year term, mutual confidentiality. We can also register your design with a US trademark or copyright filing service if you want legal protection in the US market.

All client files are stored on encrypted internal servers, access limited to project team only. We never reuse, resell, or share your design or brand. Files retained for 3 years for reorder, then deleted on request.

Yes. Custom woven labels ($0.15-0.40/pc), printed care labels ($0.05-0.12/pc), hangtags ($0.10-0.30/pc), retail poly-bags with logo ($0.08-0.18/pc). We can source from our supplier network or use your existing inventory.

Sample (1-3 pieces, $35-65 freight): made to show fabric, color, construction. Pre-production sample (PPS, 1-2 pieces, often free with bulk PO): made after fabric is committed, used to sign off on bulk before production starts. We recommend PPS for orders over 500 pieces.