Privacy policy.

This website (sublimapparel.com) is operated by Yiwu HomeDorm Commodity Manufacturing Co., Ltd., a company registered in Yiwu, Zhejiang, China (the “Company”, “we”, “us”). We are the data controller for the personal information you provide through this website.

Registered address: 35 Lingyun Road, Yiwu, Zhejiang, China
US warehouse: 13052 Jurupa Ave, Fontana, CA 92335, United States
Email: ramon@sublimapparel.com
WhatsApp: +86 137 6459 3988

• Identity & contact: name, email, phone/WhatsApp, company name, country, postal/ZIP code.
• Project details: product type, fabric, quantity, size breakdown, design status, delivery deadline, shipping country, message text, and any artwork files you upload.
• Technical data: IP address, browser type, pages visited, referring URL, and approximate location (derived from IP). Collected automatically via cookies and server logs.
• Communications: any messages you send us via email, WhatsApp, or the inquiry form.

• To respond to your inquiry and provide a quote — legal basis: performance of a contract / pre-contractual steps.
• To produce and ship your order — legal basis: performance of a contract; legal and tax obligations.
• To send service messages (order updates, production status, tracking) — legal basis: performance of a contract.
• To improve our website — legal basis: legitimate interest in operating and improving our service.
• To comply with tax, customs, and trade regulations — legal basis: legal obligation.

We do not sell your personal data. We only share it with the following categories of recipients, to the extent strictly necessary:

• Logistics partners (e.g. DHL, FedEx, UPS, freight forwarders) — to ship your order and complete customs clearance.
• Payment processors (e.g. PayPal, T/T bank channels) — to process your payment securely.
• Cloud service providers (e.g. hosting, file storage, email) — to operate the website and store artwork files.
• Government authorities — when required by law (customs, tax, anti-fraud).

Some of these recipients may be located outside your home country, including in China. Where required (e.g. for EEA/UK data subjects), we rely on Standard Contractual Clauses or equivalent safeguards.

We use a minimal set of cookies and similar technologies: (a) strictly-necessary cookies for site operation, (b) optional analytics cookies to understand traffic and improve the site. You can disable non-essential cookies in your browser settings without affecting core site functionality.

We keep your inquiry and order data for as long as needed to provide our service, comply with legal and tax obligations (typically 5–10 years for accounting records), and resolve disputes. Artwork files are retained for the duration of the order and may be deleted on request after fulfillment.

Depending on your jurisdiction, you have the right to: (a) access the personal data we hold about you; (b) correct inaccurate data; (c) request deletion; (d) restrict or object to processing; (e) request data portability; (f) withdraw consent at any time (where processing is based on consent); (g) lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at ramon@sublimapparel.com. We will respond within 30 days.

We use industry-standard technical and organizational safeguards, including HTTPS encryption, access controls, and limited employee access on a need-to-know basis. No method of transmission over the internet, however, is 100% secure — we cannot guarantee absolute security.

We may update this policy from time to time. The “Last updated” date at the top will reflect the latest revision. Material changes will be highlighted on the homepage for at least 30 days.